UK Power Networks (UKPN) are a power distribution network provider working to transform the UK networks from a DNO to DSO across eight million homes in London, the South East and East of England. With increasing demands on the UK’s electrical supply, UKPN was seeking a partner that could help combat their challenges in providing quality talent, fast.

Their challenges

To continue delivering their market-leading services, UKPN were looking for a new solution provider. They needed quick access to high-performing contingent workers with the right skills and experience, across all disciplines, including engineering, clerical, professional and technology. We have outlined the key challenges they faced below:

01. STEM skill delivery

UKPN’s previous providers struggled to find the quality and volume of workers they required, particularly across technical skill areas, which resulted in a long supply chain of agencies used across their hiring communities as no single supplier could deliver.

02. Lacking visibility

UKPN lacked visibility over their entire contingent workforce across numerous suppliers in various budgets. This resulted in compliance risk from misclassified workers and inefficiencies in resource deployment, planning, rate management and payrolling.

03. Strict requirements

UKPN are a highly regulated business operating to strict requirements stipulated by Ofgem including cost control, continuity and customer experience. A need to demonstrate efficiencies across all procurement and operational activities was vital.

To find out more about the solution we provided check out the full case study!